Kahustle Privacy Policy
Effective Date: [November 8, 2024]
At Kahustle, we value the privacy of our users and are committed to protecting your
personal information. This Privacy Policy outlines how we collect, use, store, and
protect your personal data when you use our online classified advertising website,
accessible at https://kahustle.com/, mobile app, and related advertising
services to our customers. By accessing or using Kahustle, you agree to the collection
and use of information in accordance with this policy.
- Information We Collect
We collect various types of information to provide and improve our Services to you:
1.1 Personal Information
When you use our platform, you may provide us with personal details, including but not
limited to:
Name
Email address
Phone number
Location (e.g., city, region)
Payment information (e.g., billing information, if applicable)
Account login details (e.g., username, password)
1.2 Transactional Data
When you post or respond to ads, we may collect:
Ad details (e.g., descriptions, photos, price)
Transaction history (if applicable, e.g., purchase history or services used)
1.3 Automated Data Collection
We automatically collect certain information when you visit or use the Site:
Usage data: Pages visited, time spent on pages, click patterns, interaction with ads
Cookies and similar technologies: These help us track user activity and improve your
experience. You can manage or disable cookies via your browser settings.
1.4 Communication Data
When you contact our support team, or communicate with other users on our platform,
we may collect:
Support tickets, emails, and messages
Feedback or surveys
- How We Use Your Data
We use the collected information for the following purposes:
To provide and improve our Services: To operate the website, post ads, facilitate
transactions, and communicate with users.
To personalize your experience: Tailoring content, offers, and advertisements based on
your preferences and activities.
To communicate with you: Sending updates, newsletters, promotional offers (with your
consent), and customer support communications.
To detect and prevent fraud or security issues: We use your data to protect our platform
and users from fraudulent activities.
To comply with legal obligations: As required by law or regulations, including responding
to lawful requests from government authorities. - Sharing Your Data
We respect your privacy and will not sell or rent your personal data to third parties.
However, we may share your data in the following cases:
3.1 Service Providers
We may share your data with trusted third-party service providers to facilitate our
operations. These may include:
Payment processors (e.g., to handle payments)
Email marketing platforms
Analytics and advertising providers
These third parties are obligated to protect your data and use it only for the purposes
specified by us.
3.2 Legal Compliance
We may disclose your personal data if required by law or in response to:
A legal obligation (e.g., to comply with Kenyan law)
A legal request or court order
Protecting the rights, safety, or property of Kahustle, our users, or the public
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal data may be
transferred as part of that transaction, subject to the privacy policy in effect at the time.
- Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your user experience,
analyze usage, and serve personalized content and ads. Cookies help us remember
your preferences and activities on the Site.
You can control or disable cookies through your browser settings. However, some
features of the website may not function properly without cookies.
- Data Security
We take reasonable steps to protect your personal data from unauthorized access, loss,
misuse, or alteration. This includes using encryption technologies, secure servers, and
other physical and technical safeguards. However, no method of transmission over the
internet or electronic storage is 100% secure, and we cannot guarantee absolute
security. - Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes
outlined in this Privacy Policy, unless a longer retention period is required or permitted
by law. Once your data is no longer needed, we will securely delete or anonymize it.
- Your Rights Over Your Data
As a user, you have the following rights under Kenyan data protection laws:
Access: You can request access to the personal data we hold about you.
Correction: You can request correction of inaccurate or incomplete personal data.
Deletion: You can request that we delete your personal data, subject to any legal
obligations to retain it.
Portability: You may request a copy of your personal data in a structured, machine-
readable format.
Objection to Processing: You may object to the processing of your data for direct
marketing purposes or on other legitimate grounds.
To exercise any of these rights, please contact us at [insert contact email or form]. - Third-Party Websites
Our platform may contain links to third-party websites that are not operated by us. We
are not responsible for the privacy practices or content of those third-party websites. We
encourage you to review their privacy policies before providing any personal
information. - Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this
page, and we will update the “Effective Date” at the top of the page. We encourage you
to review this policy periodically to stay informed about how we are protecting your
information. - Contact Us
If you have any questions about this Privacy Policy or how your personal data is
handled, please contact us at:
Kahustle Customer Support
Email: [info@kahustle.com]
Nairobi, Kenya.